Terms of Service

1. Who we are and what these terms cover

HUMN ("we", "us", "the Service") is a social platform that helps adults meet in small groups of 3–4 people for one clear plan in real life. These Terms of Service ("Terms") form a binding agreement between you and HUMN. By creating an account, accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility and your account

• You must be at least 18 years old and able to form a binding contract.
• You must use your real name and provide accurate information. Impersonation is not allowed.
• One person, one account. You may not sell, transfer or share your account.
• You are responsible for everything that happens through your account and for keeping your sign-in details private.
• We may refuse, suspend or close accounts that violate these Terms or create risk for other members.

3. Meeting in real life — your responsibility

Plans, Circles and meetups happen offline, between members. HUMN is a venue for introductions only: we do not run, supervise, vet or guarantee any meetup, member or venue. You are solely responsible for your own conduct, safety and decisions.

• Meet in public places and tell a friend where you are going.
• Leave anytime you feel uncomfortable — you never owe anyone your time.
• Report behaviour that concerns you through the in-app report tools.

4. What is not allowed

• Harassment, hate speech, threats, discrimination or unwanted sexual contact or content.
• Spam, scams, fake accounts, or commercial solicitation of members without their consent.
• Using the Service primarily for dating, recruiting, or any illegal activity.
• Sharing another person's private information without permission.
• Scraping, reverse-engineering or interfering with the Service, or accessing it through automated means without our written consent.
• Posting content you do not have the right to share, or content that is illegal, defamatory or violates intellectual property rights.

We may remove content, limit features, or suspend or terminate accounts that break these rules, with or without notice where the law allows.

5. Your content and the license you give us

You own the content you post (photos, videos, text, stories). You grant us a non-exclusive, royalty-free, worldwide license to host, store, reproduce, display and distribute your content solely to operate and improve the Service, and only to the audience you choose in your settings. This license ends when you delete the content or your account, except where content has been shared with others who have not deleted it, or where we must retain it by law.

6. Our content and intellectual property

The Service, its design, logos, trademarks and software belong to HUMN. We grant you a limited, revocable, non-transferable license to use the Service for its intended personal, non-commercial purpose. You may not copy, modify or resell any part of it.

7. Paid plans, advertising and venues

• Creator and Business plans renew automatically until cancelled. You can cancel anytime and keep access until the end of the paid period.
• Prices are shown before you pay and are processed by our payment provider. Except where required by law, payments are non-refundable and ad credits are non-refundable once spent.
• Sponsored content is always labelled. Advertising never affects matching or who sees your plans.
• Venue partners must provide accurate information and honour the offers they publish. We may remove partners who do not.

8. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, secure or error-free.

9. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for what happens between members offline. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or 100 EUR if you paid nothing. Nothing in these Terms limits rights you have under mandatory consumer protection law where you live.

10. Disputes and governing law

These Terms are governed by the laws of Estonia, without regard to conflict-of-law rules. Before filing a claim, you agree to try to resolve the dispute informally by contacting us. If you are a consumer in the EU, you may also use the European Commission's Online Dispute Resolution platform and you keep the right to bring a claim in the courts of your country of residence.

11. Changes to these Terms

We may update these Terms from time to time. We will notify you in the app before major changes take effect. If you keep using the Service after the changes apply, you accept the updated Terms. If you do not agree, you must stop using the Service and may delete your account.

12. Contact

Questions about these Terms: hello@thehumns.com.